Lottery orders are manually processed within 3-5 business days, in the order they are received. Once processed, a secondary email with a .pdf attachment is sent that serves as a receipt with ticket numbers for reference.
Note: All tickets are entered into the draw on your behalf, we do not send them out as the draw takes place here at the PNE.
*For immediate assistance, please call us during business hours and a representative can assist you*
Lower Mainland: (604) 678-4663
Toll Free: 1-877-946-4663
Call Centre Hours:
- Monday – Fridays: 9:00 am – 6:00 pm
- Saturdays: 10:00 am – 3:00 pm
- Sundays: Closed
- New Year’s Eve, and January 2: 10:00 am – 3:00 pm
- Christmas Eve, Christmas Day, Boxing Day, and New Year’s Day: Closed
PNE Winter Lottery
2901 East Hastings Street
Vancouver, BC V5K 5J1